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	<title>Stuff and Nonsense &#187; common sense</title>
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	<description>Observations, rants and raves.</description>
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		<title>Common Sense Fail</title>
		<link>http://blog.lesgray.co.uk/2010/04/common-sense-fail/</link>
		<comments>http://blog.lesgray.co.uk/2010/04/common-sense-fail/#comments</comments>
		<pubDate>Mon, 05 Apr 2010 12:36:45 +0000</pubDate>
		<dc:creator>Les</dc:creator>
				<category><![CDATA[Bad service]]></category>
		<category><![CDATA[common sense]]></category>
		<category><![CDATA[fail]]></category>

		<guid isPermaLink="false">http://blog.lesgray.co.uk/?p=236</guid>
		<description><![CDATA[My father-in-law called the theatre ticket line. What follows is an incredible failure of common sense on the part of the theatre, the ticket office or both. &#8220;I&#8217;d like to book tickets for next month&#8217;s show, no expense spared, it&#8217;s &#8230; <a href="http://blog.lesgray.co.uk/2010/04/common-sense-fail/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>My father-in-law called the theatre ticket line. What follows is an incredible failure of common sense on the part of the theatre, the ticket office or both.</p>
<p>&#8220;I&#8217;d like to book tickets for next month&#8217;s show, no expense spared, it&#8217;s an anniversary present. What are the best seats in the house?&#8221;</p>
<p>&#8220;We have front row seats available Sir, would that be ok?&#8221;</p>
<p>&#8220;Yes, perfect, thank you.&#8221;</p>
<p>The booking is concluded and the tickets duly arrive just one week before the show. My father-in-law examines the tickest. They are marked with a warning &#8220;restricted viewing&#8221;. This seems very odd. He paid a lot of money for the &#8220;best seats in the house&#8221;. How can the front row have restricted viewing?</p>
<p>He calls the ticket line.</p>
<p>&#8220;Hi, I&#8217;ve received my tickets but they state &#8216;restricted view&#8217;. Can you tell me what the restriction is? They&#8217;re front row tickets after all&#8221;</p>
<p>&#8220;Well, my notes here Sir say that due to the proximity of the front row to the stage, you won&#8217;t be able to see the actors&#8217; feet.&#8221;</p>
<p>&#8220;You&#8217;ve got to be joking. When I asked for the best seats in the house they sold me front row. They&#8217;re not the best if you can&#8217;t see the feet can they?&#8221;</p>
<p>&#8220;They are very good seats sir, the best. You just may not always be able to see the actors&#8217; feet&#8221;</p>
<p>&#8220;But we need to see their feet, that&#8217;s kind of the point!&#8221;</p>
<p>&#8220;I don&#8217;t understand Sir.&#8221;</p>
<p>&#8220;It&#8217;s Riverdance! The show is Riverdance. The feet are the show!&#8221;</p>
<p>&#8220;Sorry Sir, why is that?&#8221;</p>
<p>&#8220;Well, it&#8217;s Irish bloody dancing! They don&#8217;t move above the hips. That&#8217;s what its all about. The show is about dancing. With feet.&#8221;</p>
<p>&#8220;I see Sir, would you like me to change your seats?&#8221;</p>
<p>&#8220;Yes! Yes I would!&#8221;</p>
<p>&#8220;Let me see&#8230;&#8221;</p>
<p>&#8220;Sorry Sir, there are no other seats available. It&#8217;s very close to the show day you know.&#8221;</p>
<p>Only one thing to do in situations like this. Hang up. Find wall, proceed to bang head against wall.</p>
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		<title>Starbucks meets the twilight zone</title>
		<link>http://blog.lesgray.co.uk/2009/11/starbucks-meets-the-twighlight-zone/</link>
		<comments>http://blog.lesgray.co.uk/2009/11/starbucks-meets-the-twighlight-zone/#comments</comments>
		<pubDate>Wed, 25 Nov 2009 18:53:23 +0000</pubDate>
		<dc:creator>Les</dc:creator>
				<category><![CDATA[Dear diary]]></category>
		<category><![CDATA[Life]]></category>
		<category><![CDATA[common sense]]></category>
		<category><![CDATA[fail]]></category>
		<category><![CDATA[jobsworth]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://blog.lesgray.co.uk/?p=212</guid>
		<description><![CDATA[In a London Starbucks today&#8230; &#8220;Two cappuchinos, one earl grey tea, one breakfast tea and a cup of hot water please.&#8221; &#8220;Would you like ice in the water?&#8221; I think for a moment. Yes, that makes sense. My colleague who &#8230; <a href="http://blog.lesgray.co.uk/2009/11/starbucks-meets-the-twighlight-zone/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>In a London Starbucks today&#8230;</p>
<p>&#8220;Two cappuchinos, one earl grey tea, one breakfast tea and a cup of hot water please.&#8221;</p>
<p>&#8220;Would you like ice in the water?&#8221;</p>
<p>I think for a moment. Yes, that makes sense. My colleague who wants hot water will be able to drink it without 3rd degree burns so yes, ice makes sense to me.</p>
<p>&#8220;Yes please.&#8221;</p>
<p>Teas arrive. Coffees Arrive. Water arrives (with ice) in a plastic &#8216;glass&#8217;.</p>
<p>&#8220;This can&#8217;t be right&#8230;&#8221; methinks. I feel the &#8216;glass&#8217;. It&#8217;s cold &#8211; luckily, lest it collapse in a molten heap.</p>
<p>&#8220;Excuse me. I asked for a cup of hot water.&#8221;</p>
<p>&#8220;Hot water?&#8221;</p>
<p>&#8220;Yes&#8221;</p>
<p>Assistant 1 confers with assistant 2.</p>
<p>&#8220;Sorry sir, we do not do hot water.&#8221;</p>
<p>&#8220;Pardon?&#8221;</p>
<p>&#8220;We do not do hot water.&#8221;</p>
<p>&#8220;But my tea is hot. It&#8217;s made with water.&#8221;</p>
<p>&#8220;Yes, but it&#8217;s tea.&#8221;</p>
<p>&#8220;But it&#8217;s only water until you add the teabag. Until then, it&#8217;s hot water. Isn&#8217;t it?&#8221;</p>
<p>&#8220;Yes, but we can&#8217;t sell it.&#8221;</p>
<p>&#8220;Ah, I see&#8230;&#8221;</p>
<p>I gather my thoughts. I think the problem is they want to charge me for a cup of hot water (ok) but it&#8217;s not on the menu.</p>
<p>&#8220;Could I have a cup of tea without the teabag?&#8221;</p>
<p>&#8220;No teabag? No, sorry&#8221;.</p>
<p>I&#8217;m now starting to question my own sanity but the city type standing next to me hasn&#8217;t had this much fun in years.  I think I&#8217;ve got Starbucks man cornered now though, he&#8217;s not going to wriggle out of this. I have a cunning plan (kudos Baldrick)&#8230;</p>
<p>&#8220;Could I have a cup of tea please but please give me the tea bag. I don&#8217;t want the tea bag in the cup.&#8221;</p>
<p>&#8220;Sure, no problem, here you are sir&#8221;</p>
<p>He hands me the cup of hot water. And an orphaned tea bag.</p>
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